Verifying Your mamen12 Account
Account verification is how we make sure your deposits and withdrawals move to and from the right person — you. We ask for a government-issued ID and a quick check that your registered wallet name matches your account name. This isn't a barrier; it's the step that stops anyone else from requesting a withdrawal on your behalf. Once verified, the cashier treats
your account as cleared for full deposit and withdrawal access. Submit your documents through the verification section in account settings — our support team reviews submissions and confirms by the contact method you have on file.
- Prepare your ID — Have a clear photo of your government-issued ID ready — national ID card is what we accept for Indonesia accounts.
- Confirm wallet name match — The name on your DANA, OVO or GoPay account must match the name registered on your mamen12 profile exactly.
- Upload through account settings — Go to the verification section in your account settings and upload the required documents — our team handles the review from there.
- Receive confirmation — We confirm your verified status via the contact method on your account, and your cashier access updates automatically once cleared.